Refund & Returns Policy

At Jagonari.net, your satisfaction is our priority. We understand that sometimes a purchase may not be exactly what you expected. We strive to make the return and refund process as simple as possible.

1. Eligibility for Returns

To be eligible for a return, please ensure that:

• Condition: The item must be unused, in the same condition as you received it, and in the original packaging.

• Timeframe: You must initiate a return request within [e.g., 3 to 7] days of receiving your order.

• Exceptions: Certain items, such as intimate apparel or clearance sale items, may be non-returnable for hygiene or policy reasons.

2. How to Initiate a Return

To start the return process, please contact our support team:

• Email: [Insert Support Email]

• Subject: Return Request – Order #[Insert Order Number]

• Details: Please provide your order number, a brief reason for the return, and photographs of the item if it is damaged or incorrect.

3. Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

• Approval: If approved, your refund will be processed to your original payment method or as store credit, as per your preference.

• Processing Time: Please allow [e.g., 5 to 10] business days for the refund to reflect in your bank account, depending on your financial institution.

4. Shipping Costs

• If the return is due to an error on our part (e.g., damaged or incorrect product), we will cover the return shipping costs.

• If the return is due to a change of mind, the shipping cost for returning the item may be deducted from your total refund amount.

5. Exchanges

If you received a faulty or wrong item and would like an exchange, please contact us immediately, and we will arrange for a replacement, subject to stock availability.